Uploads and Retention Summary

Documents you upload (such as menus or invoices) may be processed to extract operating records, and may be retained for a limited period for processing and review.

Retention rules schedule deletion of original files; scheduled deletion is a policy target, not an instant or guaranteed destructive action today.

Different categories of information are kept for different periods:

- Original uploaded files: short-term retention target (around 90 days).

- Raw AI outputs: short-term retention target (around 30 days).

- Security and audit logs: short-term retention target (around 90 days).

- Billing and employment records: retained longer where legally required.

Retention rules describe targets and policy. Deletion may be scheduled or processed according to lifecycle state; it is not instant or guaranteed destructive deletion, and some legacy fields may persist until fully removed.

Some records may be retained where required for security, billing, employment, audit, or legal reasons.

Exports are structured operating records and exclude raw files by default unless separately handled.

You can request access or deletion through our data request process by contacting support@serviceenplace.com.

Final retention periods by record type: Legal review required before launch.